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Frequently Asked Questions

If you are unable to find the answer to your question, please submit your question to our support team in the Support form provided above.



How is Wedding Window unique?

Unlike some other website providers, when you create an account with Wedding Window, you are automatically provided with a free wedding website account. You are registered and ready to add your content for free immediately. For the next 12 months you will have free access to all of our free themes, pages and features.

If you want to add additional features to your site, you can select our Trial package at any time during your 12 month free term so you can try all of our premium themes, pages and features without any limitation for 10-days. We do not permit only restricted access to some features and then eliminate the access restrictions when you register. You are registered when you create a free account. If after 10 days you decide that you would like to keep your premium options, simply extend your hosting term by selecting any one of our premium packages.

Our monthly premium plan allows you to purchase the exact time you need for just $14.95/month. Or, if you know you will need at least a year of hosting, you can save some money by selecting our annual plan for $79 (which breaks down to just $6.58/month). Get started today creating your own mobile-friendly site to host your wedding plans by a trusted provider of wedding websites.

How do I get a free wedding website?

To get started, all you have to do is register for a free account. Once you do so, you will become a valued registered customer. As our customer, you will be provided with unlimited access to our free plan for 12 months. You are permitted access to all of our free themes (many of which are mobile-friendly) and planning tools and are provided with 50 MB of storage space. You can even password protect your site, if you like! Although we offer a robust free package, you may find that you want to take advantage of the additional features available with our premium plan as they will enhance both your own and your guests’ experience. Our Trial package will allow you to experience premium options for free for 10-days.

How does a 10-day premium trial work?

As a registered user, you are automatically provided with access to the free wedding website plan for 12 months. At any time during your free 12-month term, you can choose to activate the 10-day trial of our premium features. At the end of the 10-day premium trial, you can either choose to keep your free account for a total of 12 months or you can upgrade to a premium plan for $14.95/month or $79/year. If you wish to add additional features that are not included in your 10-day premium trial (ie. custom domain, keepsake download, hidden copyright, additional hosting), you are welcome to add those a la carte.

What happens at the end of my 10-Day Trial?

At the end of your 10-Day Trial, you will be provided with the option to upgrade to a premium plan. If you prefer not to keep a premium account, your account will be simply be converted back to a free account. If you have uploaded media that exceeds the 50 MB storage limit associated with our free plan, you will be given the opportunity to manage your media on your own so you can decide what media to keep and what to purge. However, if you do not log in and manage your media within 30 days from the expiration date of your 10-day Trial, all media uploaded to your account after the 50 MB storage limit was reached will be purged on 30th day following your Trial expiration.

Are there any limitations with my account?

While we do provide you with option to activate the Spotify Play Button on your website, we do not allow you to upload your own music. As well, FTP access to your account is not and will not be possible.

Can I purchase a keepsake of my website?

Yes. Both free and premium plans allow for the option to purchase a keepsake download of your website for $35.00.